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Pretending to have certainties when it comes to "anticipating what is to come" is especially difficult when we talk about technology. However, based on an in-depth analysis of the developments, needs and applications of certain technology solutions, we can anticipate which trends will be the strongest in 2019.
These are technologies that have great potential to add value in different industries. Organizations, in general, should be aware and informed about the possibilities opened up by these tools capable of generating a great impact, changing processes and translating into very disruptive improvements.
The following are the trends in technologies that will dominate next year and with which it is necessary to begin to become familiar to imagine what they can do for us and how.
Artificial Intelligence (AI):
It is the tool par excellence of the new times. Many of the other trends even make sense or work because of AI. Creating systems that learn, adapt and act autonomously will be an important battleground for technology providers even by 2020.
The ability to use IA to improve decision making, reinvent business models and ecosystems, and remake the customer experience will be an area of expansion at least until 2025.
For their part, organizations are going to have to invest to successfully exploit it and build improved systems with AI. The investment will have to go into data preparation, integration, algorithm and selection of training methodology, andmodeling.
These are times when different sectors will have to work together, including data scientists, developers and those in charge of business processes. Unlike what happens with other technologies, AI is not something that can be seen or touched, however, it is probable that many of us use some type of IA-based technology on a daily basis. As we move forward, we see results in areas such as computer vision, speech recognition and natural language processing that are, little by little, incorporated into products and services. We are currently in the first stage of IA innovations, which is the result of years of research.
The aim here is to create the most diverse and advanced artificial intelligence capabilities in an open cloud platform environment. These are effective technologies such as automatic learning, reasoning and decision making; language, speech and vision technologies; human interface services; distributed and high-performance computing; and new computing devices and architectures. Since AI is available from the cloud, any developer, startup, small, medium or large company can use artificial intelligence services and create solutions with real impact.
Intelligent applications and analysis:
In a few years time, almost all applications and services will incorporate some level of AI. Intelligent applications create a new intelligent middle layer between people and systems and have the potential to transform the nature and structure of the workplace.
According to the Microsoft expert, it is important to keep in mind that "Intelligent applications should not be thought of as a way to replace people, but as a way to increase human activity.
Smart Things
These are autonomous vehicles, robots, industrial and consumer systems connected to the internet of things and drones, which thanks to AI, begin to offer new enhanced capabilities and interact more naturally with their environment and with people - such as industrial and consumer systems connected to the internet of things.
There are areas where these solutions are being applied, for example, the use of autonomous vehicles in controlled environments such as agriculture and mining.
Conversational platforms
Conversational platforms will drive the next big paradigm shift in the way humans interact with the digital world. In the coming years, conversational interfaces become a primary design objective for user interaction.
Tech already warns that conversation platforms have reached a turning point in terms of understanding the language and the basic intention of the user, but they still fall short. The challenge for this solution is to be able to evolve and not fall into frustrating user experiences.
According to Microsoft, more and more companies are incorporating bots or virtual assistants, so that they can interact with users as naturally as possible, simulating conversations. The important thing in relation to this is to develop tools that adapt to the way we work, communicate and access information, instead of us having to adapt to them. Virtual assistants, such as Cortana, do not only serve to remind us of the things we have to do, but they also know our schedules, preferences, habits and some patterns of behaviour. And with that information, you can be a predictive assistant, generate conversations with users, instead of being a reactive tool.
Immersive Experiences:
Virtual reality (VR), augmented reality (AR) and mixed reality have the potential to change the way people perceive and interact with the digital world.
But the market for virtual reality and augmented reality is currently immature and fragmented. Interest is high, but most applications offer little real commercial value outside of advanced entertainment, such as video games and 360-degree spherical videos.
To drive real tangible business benefit, companies must examine real-life scenarios where VR and AR can be applied to make employees more productive and improve design, training and visualization processes.